Policies

Registration

Registration is on a first come, first served basis. Please use our printable registration form to reserve your child's place in class. Full payment is due with your registration. Please print and mail your registration form with payment. There is no service fee for returning families.

A full refund will be given if you withdraw before the first day of the semester. Like most programs, we cannot normally offer refunds or give credit for classes missed during the semester, even if absences have been frequent. Nonetheless, at the discretion of the director, partial credit may be provided toward future classes in cases of prolonged absence due to severe illness, or other unusual circumstances. We have a very flexible make up policy (see below) and do try our best to accommodate everyone in any way that we can.  However, please understand that your class registration is a commitment and that we pay our teachers, order materials, and agree to rent out spaces to offer our classes based on that commitment. Thank you for your understanding.

Make-up Classes

If you miss your regularly scheduled Music Together® class for any reason, you may schedule a make-up class. A minimum of two make-up classes are guaranteed each semester for each registered child.  Additional classes may be taken on a space-available basis. Make up classes must be taken during the current semester and cannot be "carried over." You may schedule your make-up as soon as you know you are going to miss a class. We often see an end-of-semester rush, so try to schedule your make-ups as early as possible to avoid disappointment.

To schedule a make-up class, please use the online Make Up Class Scheduler located on our website under the "Enrolled Families" tab. If you know that you will be absent from your class weeks in advance please be sure to tell your teacher so we may open up your class space for others to make up a class during that time.  You may also reserve the space ahead of time online for a make up class if you know you are going to miss a class well in advance due to a prior commitment. If you know you will not be attending a previously scheduled make-up class, please cancel it so the spot becomes available for another family. If you have registered for a make-up class that you cannot attend and you do not cancel the class online before 8:00 a.m. the morning of, this will count as a make-up for you and your child.

Class Cancellations

Holiday closures will be announced at the beginning of each semester. Classes may be cancelled due to inclement weather, teacher illness, and for other extraordinary circumstances. In the case of inclement weather, please check your email and our Facebook page for class cancellation information. Should your class be cancelled because of teacher illness or for some other extraordinary circumstances, you will be notified by email, followed up with phone communication as well. Cancelled classes will be made up at the end of the session.

Health Policy

The health of all classroom participants is important to us, so we take measures to ensure the cleanliness of our classroom and limit exposure to germs. We take time to sanitize our classroom space, instruments, and materials after each class with a child-safe cleaning solution. Sanitizing wipes are available in class, and we ask caregivers to clean instruments after they have been mouthed.

If you or your child is sick, please stay home from class and schedule a make-up.

Cell Phones

Please turn off cell phones ringers (vibrate is acceptable) during class time. Cell phone use during class time is not permitted. In case of emergencies, please step out of the classroom to accept the call. Please do not text friends and family during class time.

Siblings and Other Guests

Parents, grandparents, and caregivers are welcome to attend class at any time. Family music-making at home is extremely valuable to your child's music development, and attending class occasionally helps family members feel more comfortable joining in. If you would like to bring another guest (including an older sibling who may be home from school), please call us to arrange this. Visitation spots are provided on a first come, first served basis and are not always available.